About HomeCaring

Since 2015, HomeCaring has been delivering high-quality, person-centred home care to communities across Australia. We’re committed to making a genuine difference — ensuring every client receives the care and support they truly need, in the way that suits them best.

As a registered provider of NDIS and Aged Care services, we help Australians make the most of their government-funded care plans. Our goal is simple: to deliver care that’s not only professional, but deeply personal.

Owning a HomeCaring franchise means being part of that mission — empowering people to live independently, safely, and with dignity in their own homes.

Our Mission

We put people first, always.

At HomeCaring, care isn’t a checklist — it’s a personalised experience, shaped around each individual’s goals, preferences, and needs. Our mission is to deliver exceptional care that respects, empowers, and supports every client we work with.

This commitment guides how we plan, deliver, and continuously improve our services.

Here’s what that looks like in practice:

Individualised support – Respecting the unique values, preferences, and goals of every client.

Collaborative planning – Working side-by-side with clients to shape their own care journey.

Clear, open communication – Listening closely and adapting services to what matters most.

Cultural sensitivity – Supporting people from all backgrounds with respect and understanding.

Focus on independence – Helping clients do more for themselves and live with autonomy.

Upholding dignity and safety – Creating a care experience that is thoughtful, compassionate, and professional.

Holistic approach – Caring for the whole person, not just their condition or diagnosis.

Our Values

At Home Caring, our work is guided by four core values:

Passion

We are driven by a genuine commitment to care. Our team goes beyond tasks — delivering service with heart and a focus on real outcomes

Empathy

We care deeply. Our carers are attentive, culturally aware, and dedicated to understanding the lived experiences of those we support.

Respect

Everyone deserves care that honours their dignity and promotes their quality of life. We put the client at the centre of every decision.

Our Leadership Team

Mark Jeffery

Chief Executive Officer

Jane Coleman

Chief Financial Officer

Nathan Hesse

Chief Information Officer

Paul Roberts

National Franchise Business Partner

Mitchell McBeath

Chief Customer Officer

Bill Lockett

Franchise Manager

Katherine Younes

Group General Manager
Human Resources