FAQ

Franchising is about being in business for yourself but not by yourself.

Franchising is where the Franchisor grants a licence to a Franchisee the right to distribute and market a product or service and use their business name and/or trademarks for a fixed period, in return for a fee and a share in the income generated.

Under the Home Caring partnership franchise system, the Partnership Franchisee has the opportunity to conduct a business using the Home Caring brand names, systems and products.

According to the Franchising Code of Conduct, a business is deemed to be a franchise where:

• There is a written, oral or implied agreement.
• One party (the Franchisee) is granted the right to carry on a business of offering, supplying or distributing goods or services under a system, which is substantially determined, controlled or suggested by the other party (the franchisor).
• The operation of the business will be substantially or materially associated with the franchisor’s trademark, advertising or commercial symbol.
• Before starting or continuing the business, the Franchisee must pay or agree to pay the franchisor an amount, whether an initial fee, ongoing royalty or other payment.

Starting a new business can be risky. By purchasing a franchise, you can reduce the risk to some extent as you are buying a business with an established, successful business system and brand. In addition, you receive comprehensive initial training, ongoing support, advice and training. Small businesses often find it difficult to obtain the appropriate licences whereas a franchisor will usually assist in the process.

You have already started the journey. This is not necessarily a quick process, as both parties need to be sure that the right decisions are made. Simply contact us by completing the enquiry form on the Contact Us page. Also see Stages of Entry on this web site.

Absolutely, this is a franchise where your role is to manage the franchise, using your depth of knowledge and experience in the health sector.

We believe that the best head-start you can give your business is to commit yourself to it, so you can fully understand every aspect of the operation.

The Initial Fees are paid by the new partnership entity that we create, not by you as an individual. You will invest equally into that entity with the Franchisor. The Initial Franchise Fee is the payment for the grant of the right to use the valuable intellectual property, which includes the brand names, operational systems, existing business relationships and the Home Caring business opportunity.

As a Home Caring Franchisee, you will receive a comprehensive Training Program on all aspects of your Home Caring business, customer service techniques including finding and retaining client, and hands-on training in the management of the business day to day.

Provided that you have complied with our policies and procedures during the initial term and notify us of your wish to renew within the required time, you will be able to renew the franchise for a further two terms.

You should be aware there are several requirements set out in the Franchise Agreement that need to be met before the franchise can be renewed and you will have to pay the legal costs of arranging the renewal. You also must sign a new Franchise Agreement which may contain new or altered conditions. If you have proven to be a successful Franchisee, it is in our interests to have you renew. Full details of this process are included in the Disclosure Document.

You will be given the opportunity to reserve a particular marketing area providing it is still available.

We have used a specialist Geodemographic company to assist us in the establishment of Marketing Areas, based on the numbers of people that need care in the home, the number of people receiving government payments and languages other than English spoken in the homes.

Your chosen location will be based on the potential target market of potential clients requiring care. It will be an exclusive marketing area and the franchisor will not open a competing outlet or franchise another outlet within that territory.