Supporting You – HomeCaring Franchise – Aged and Disability Care
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Supporting You

You are in business for yourself, but not by yourself. We genuinely care about your success and growth. Thanks to our highly experienced team of experts, you can expect to receive the ongoing support and training you need to achieve business success – and the lifestyle you’ve dreamed of. We are in this together.

THE 50/50 PARTNERSHIP

HomeCaring operates a true partnership franchise system on a 50/50 basis. We work on a philosophy of fairness above all else, where we operate with our franchisees in mind in everything we do. A “true partnership” between franchisee and franchisor that isn’t just rhetoric – it’s at the core of how we do business.

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Our 50/50 partnership model:

  • Reduces your initial investment by 50% – you only need to provide half the total investment, as we provide an equal share
  • Enables you to earn 50% of the profits
  • Includes a generous salary package so you can focus on growing your business

We uphold a philosophy of fairness above everything else. This means that we do all we can to ensure you reap the rewards of your hard work and success.

“In our partnership model, an applicant can get into the business at half the price it would normally cost on the market, while our salary package takes away the stress of paying the bills so you can focus on growing their business, especially in that vulnerable first year”.

Bill Lockett, HomeCaring Franchise Manager

starting ndis business
OPERATIONS SUPPORT

We know how to run a successful aged care and NDIS provider franchise, and are here to support you along the way. HomeCaring offers a wide range of operational support to inform best practice, including location visits, business planning, regular meetings and annual conferences.

“When I first started, I lacked business skills and knowledge to run a company – skills like finance and staff management. I had (and still have) plenty of support from head office … they were just a call or email away.”

Minh Pham, HomeCaring Stirling, Bankstown and Inala

We genuinely care about your ongoing success. To help you build a strong and profitable business, no matter your career background, HomeCaring offers a wide range of ongoing operational supports.

This includes:

  • Regular location visits to share best practice
  • Compliance management
  • Assistance with the growth of each office
  • Customer survey feedback
  • Business planning support
  • Regular franchisee meetings and annual conferences
TRAINING SUPPORT

Starting a new business on the right foot requires training and knowledge. To help you navigate the complexities of Australia’s disability and aged care sector and build a strong service for clients, we provide comprehensive training, given by experts in the field.

ndis franchise

Our training covers:

  • Insights into the NDIS and Aged Care system, including terminologies, eligibility criteria, regulatory bodies, assessors and processes. Sessions are delivered by case managers, support coordinators and other experts from the field.
  • An introduction into the support services we provide regarding finance, staffing and digital platforms for clients and rosters
  • How to collaborate with clients, their families and representatives
  • How to bring in new clients, including marketing tips, customer service and conducting reviews
  • One-on-one meetings to work on focus areas and address questions.

“When I started my business, HomeCaring head office offered me comprehensive training. I didn’t have any experience running a business. They had experts in every department to train me, so I was always well-supported.”

Claire Zhang, HomeCaring Campbelltown

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MARKETING SUPPORT

Promoting your services effectively is crucial to business growth, especially in those early days. It is much easier and less expensive to attract clients with a brand that is already established and reputable. New businesses have to build their brand from the ground up, which takes time.

When you join the HomeCaring family, you’ll benefit from our strong brand identity and the support of a talented marketing team. Using targeted tools such as SEO, digital marketing, social media activity, participation in expos and much more, we ensure the HomeCaring brand stays top of mind, making it easier for you to gain clients and build a reputable business.

HELP ALWAYS AT HAND

When you need help with your business, our head office is highly responsive and always available to our franchisees. We have an open-door policy, which means you are never alone. If you require assistance with any aspect of your business, our dedicated support team are here to help.

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“We have a very collaborative approach with our franchisees, which means we’re always looking for continuous improvement in our services and processes. If a franchisee is telling us something is or isn’t working for them, we can make changes accordingly.”

Michaela Brown, Chief Operating Officer

THE HOMECARING TEAM

  • home help franchise

    Jon Kontopos
    Managing Director

  • home care services franchise

    Michaela Brown
    Chief Operating Officer

  • care agency franchise

    Bill Lockett
    Franchise Manager

  • aged care franchise australia

    Peter McKendry
    Chief Financial Officer

  • Vickey Parchani
    Head of Digital Marketing

  • home health franchise

    Paul Roberts
    Franchise Operations Manager

    Please complete the enquiry form and one of our friendly team members will contact you shortly.